Delivery and returns

We ship throughout the European Union with care and precision.
Each order is handled within 2–5 business days, followed by a tracked delivery directly to your chosen destination. Most parcels arrive within 2–7 business days after dispatch.

🍃 Designed for Peace of Mind

✔ Tracked shipping included
✔ Clear delivery times at checkout
✔ 14-day right of return


Shipping

Baltic States – Estonia, Latvia & Lithuania

Postal Parcel Baltic
€10,50 (VAT 0%)
A refined and convenient service to parcel lockers or service points.
Estonia & Latvia: 1–2 days · Lithuania: 2–3 days

Posti Home Parcel Baltic
€13,00 (VAT 0%)
Effortless home delivery.
Estonia & Latvia: 1–2 days · Lithuania: 2–3 days


Sweden & Denmark

PickUp Parcel
€10,50 (VAT 0%)
A flexible option to a nearby parcel locker or service point.
Sweden: 2–5 days · Denmark: 2–4 days

Home Parcel
€16,00 (VAT 0%)
Doorstep delivery Monday to Friday, 08:00–17:00.
Sweden: 2–5 days · Denmark: 2–4 days


Germany

Posti Parcel Connect
€10,50 (VAT 0%)
Direct home delivery within 3–4 days.


Other EU Destinations

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, France, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain

Posti Parcel Connect
€10,50 (VAT 0%)
Delivered to your door in approximately 3–8 days.


Finland

We offer deliveries to Finland (including Åland) only via our Finnish site: Piruetti.fi


🌿 Returns — FAQ

How long do I have to return an item?
You may return items within 14 days of receiving your order.

What condition must items be in?
Products must be unused, in original condition and packaging, and suitable for resale.

Are there any items that cannot be returned?
For hygiene reasons, certain sealed items (such as half socks) are not eligible for return.

How do I start a return?
Please contact our customer service for return instructions.

Is there a return fee?
Yes. A return fee of €10,50 (VAT 0%) is deducted from the refund to cover return shipping and handling.

When will I receive my refund?
Returns are processed within 14 business days after we receive the items, and refunds are issued using the original payment method.

What about delivery fees?
Delivery fees are refunded only if the entire order is returned.

What happens if I don’t pick up my parcel?
Uncollected parcels are not considered returns, and additional fees may apply.


For full details, please refer to our Terms and Conditions